Privacy Policy

GDPR Compliance

StartTekk is committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have specific rights regarding your personal data:

• Right to Access: You can request a copy of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data
• Right to Restrict Processing: You can limit how we use your data
• Right to Data Portability: You can receive your data in a structured format
• Right to Object: You can object to certain types of processing
• Right to Withdraw Consent: You can withdraw consent at any time

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Resume, work history, skills, certifications, LinkedIn profile
• Account Information: Username, password (encrypted), preferences
• Communication Data: Messages, inquiries, support requests
• Payment Information: Billing address, payment method (processed securely through third parties)

Automatically Collected Information

• Usage Data: Pages visited, time spent, clicks, navigation patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies: Session cookies, preference cookies, analytics cookies (see Cookie Policy)
• Location Data: General location based on IP address

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide our IT services, staffing solutions, and software products
• Recruitment: To match candidates with job opportunities
• Communication: To respond to inquiries, provide support, send updates
• Account Management: To create and manage your account
• Analytics: To understand usage patterns and improve our services
• Legal Compliance: To comply with legal obligations and protect our rights
• Marketing: To send relevant information about our services (with your consent)

3. AI-Powered Services Disclaimer

• AI Processing: When you use our AI-powered services (Star AI Cloud, Star AI eDiscovery, Star AI Finance), your data may be processed by AI algorithms
• No Guarantees: AI-generated results are not guaranteed to be 100% accurate and should be reviewed by qualified professionals
• Human Oversight: Critical decisions should always involve human review
• Training Data: We may use anonymized, aggregated data to improve our AI models (you can opt-out)
• Third-Party AI: Some services may use third-party AI providers (OpenAI, Anthropic, etc.) subject to their privacy policies
• Data Security: All data processed by AI is encrypted and handled according to this Privacy Policy

You control your data: You can opt-out of AI processing for non-essential features or request manual processing instead. Contact us at privacy@startekk.net to exercise this right.

4. Information Sharing

We do NOT sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate (hosting, analytics, payment processing)
• Clients: If you apply for a job, we may share your resume with potential employers (with your consent)
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

International Transfers: Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place through Standard Contractual Clauses (SCCs) or other approved mechanisms.

5. Data Security

We implement industry-standard security measures:

• Encryption in transit (TLS/SSL) and at rest
• Secure data centers and cloud infrastructure
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (tax, employment, business records)
• Resolve disputes and enforce agreements
• Maintain legitimate business interests

Typical retention periods:

• Active candidates: Retained for 2 years after last contact
• Client contracts: 7 years after contract end
• Analytics data: Anonymized and retained indefinitely
• Cookies: See Cookie Policy for specific durations

7. Your Privacy Rights

All Users

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request deletion (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing emails
• Cookie Management: Control cookie preferences

California Residents (CCPA/CPRA)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we don't sell data)
• Right to non-discrimination for exercising rights
• See our Do Not Sell page

How to Exercise Your Rights

Contact us at:

• Email: privacy@startekk.net
• Phone: (469) 713-3993
• Mail: 5465 Legacy Drive Suite 650, Plano, TX 75024

We will respond to your request within 30 days (or as required by applicable law).

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information, see our Cookie Policy.

Google Analytics: We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies and may collect IP addresses (anonymized). You can opt-out using the cookie consent banner or browser settings.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new "Last Updated" date. Significant changes will be communicated via email or prominent notice on our website. Continued use of our services after changes constitutes acceptance.

11. Contact Information